(OTSI), Joan guides the translation of technical information and requirements into useful, relevant, and measurable resources for people who are seeking certification of their computer skills or who simply want to get things done efficiently. As President and CEO of Online Training Solutions, Inc. Joan Lambert has worked closely with Microsoft technologies since 1986 and in the training and certification industry since 1997. Frye is a coauthor of MICROSOFT OFFICE EXCEL 2003 PROGRAMMING INSIDE OUT and the author of MICROSOFT OFFICE EXCEL 2003 STEP BY STEP, MICROSOFT EXCEL VERSION 2002 PLAIN & SIMPLE, FASTER SMARTER HOME NETWORKING, several books on Office Access, and numerous online training courses. Joyce is the vice president of Online Training Solutions, Inc.Ĭurtis D. She is the author or coauthor of dozens of books about Microsoft Office applications and Windows, including MICROSOFT OFFICE WORD 2007 STEP BY STEP, MICROSOFT OFFICE OUTLOOK 2007 STEP BY STEP, and MICROSOFT OFFICE POWERPOINT 2007 STEP BY STEP. Joyce Cox has more than 20 years of experience developing training materials about technical subjects for non-technical audiences.

Microsoft office excel 2013